In conversation with Caroline Walker from the Finding Ada Conference 2020.
In this conversation, Caroline Walker talked about her career journey, what diversity and inclusion means to her, using data to support D&I initiatives and how to stop them becoming a box-ticking exercise, eliminating bias in hiring and promotion processes, advice for people just starting to implement D&I programs in their companies, and much, much more.
Caroline Walker is managing director and EMEA head of diversity and inclusion at J.P. Morgan. She graduated in 2001 with an MA (Hons) Psychology from Edinburgh University. She worked on a research project with the Ministry of Defence developing and rolling out a model for the early identification of Post-Traumatic Stress Disorder which was later adopted by other blue light services. She then joined IT consultancy Sapient in the city in 2003 as an HR professional.
In 2006, Caroline moved to J.P.Morgan. Over the last 10 years, she has held a number of HR Business Partner roles in the Corporate Investment Bank (CIB), including Banking and Risk. More recently she was the HR Business Partner for Global Equities and EMEA Research, with oversight of the EMEA Markets HR team. In 2016, Caroline took on the role of Global HR Business Partner for Markets and Investor Services Operations and regional HR lead for CIB DPS. She also co-leads EMEA CIB HR with Joanna Stansil and sits on the EMEA HR Leadership Team. She leads on EMEA HR transformation focusing specifically on Global People Support (GPS) model evolution. She also leads the HRBP team in the region. Caroline has recently embarked on a new opportunity and is now responsible for leading our Diversity and Inclusion efforts for the EMEA region.